Privacy Policy
Last updated: April 2026
Introduction
At Cornerstone Pakistan, we are committed to protecting the privacy and personal information of everyone who engages with our work, including donors, volunteers, community members, and visitors to our platforms. This Privacy Policy outlines how we collect, use, store, and protect your information, and reflects our unwavering commitment to transparency and trust.
By accessing our website or engaging with our services, you agree to the terms outlined in this policy.
Who We Are
Cornerstone Pakistan is a humanitarian and community development organization dedicated to delivering meaningful, dignified support to vulnerable communities across Pakistan. We operate with integrity, accountability, and a deep respect for the individuals and communities we serve.
For any questions regarding this policy, you may contact us at:
Cornerstone Pakistan House No. 108, Street No. 08, Sector F/48, Francis Town, Korangi 2½, Karachi, Pakistan Email: info@cornerstonepk.org Tel: +92 346 2344829 | +92 344 2775492
Information We Collect
We may collect the following types of information:
Personal Information, such as your name, email address, phone number, and postal address, is collected when you contact us, donate, volunteer, or register for our programs.
Financial Information, such as donation amounts and payment details, is processed securely through trusted third-party payment platforms. We do not store full payment card details on our systems.
Usage Information, such as your IP address, browser type, and pages visited when you access our website, is collected through standard analytics tools.
Community & Beneficiary Information: details shared by individuals or communities seeking assistance, collected solely for the purpose of delivering appropriate support and aid.
How We Use Your Information
We use the information we collect to:
- Process donations and issue contribution acknowledgements
- Communicate updates, reports, and information about our programs and impact
- Coordinate volunteer activities and field operations
- Deliver and improve our humanitarian programs and services
- Maintain accurate financial records and ensure accountability to donors and partners
- Comply with legal and regulatory obligations
- Respond to enquiries and provide support
We will never use your information for purposes beyond those listed above without your explicit consent.
How We Share Your Information
Cornerstone Pakistan does not sell, rent, or trade your personal information to any third party. We may share information only in the following circumstances:
- With trusted service providers who assist in our operations, under strict confidentiality agreements
- With regulatory authorities or legal bodies, when required by law
- With partner organizations involved in delivering joint humanitarian programs, only to the extent necessary and with appropriate safeguards in place
All staff and partners who handle personal data are bound by confidentiality obligations consistent with this policy.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Donor records and financial data are retained in accordance with nonprofit accounting standards and regulatory requirements. Beneficiary information is handled with particular sensitivity and retained only as long as operationally necessary.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete data
- Request the deletion of your personal information, where applicable
- Withdraw consent for communications at any time
- Lodge a concern or complaint regarding how your data is handled
To exercise any of these rights, please contact us at info@cornerstonepk.org.
Data Security
We take the security of your personal information seriously. Cornerstone Pakistan employs appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or disclosure. While no system can be guaranteed as completely secure, we continually review and strengthen our data protection practices.
Cookie Policy
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the website recognize your device, remember your preferences, and understand how you interact with the site. Cookies do not contain personally identifiable information on their own, but may be linked to information we hold about you.
Types of Cookies We Use
Essential Cookies: These are necessary for the basic functioning of our website. They enable core features such as page navigation, secure form submissions, and access to protected areas of the site. These cookies cannot be disabled without affecting website functionality.
Analytics Cookies: We use analytics tools to understand how visitors interact with our website, such as which pages are most visited and how long visitors stay. This helps us improve the user experience and the effectiveness of our content. The data collected is aggregated and anonymous.
Preference Cookies: These cookies remember your settings and preferences, such as language selection or display options, so that your experience feels consistent across visits.
Third-Party Cookies: Some pages on our website may include content from third-party platforms such as social media or payment processors. These third parties may place their own cookies on your device, governed by their own privacy policies.
Managing Cookies
You have the right to accept or decline cookies. Most web browsers automatically accept cookies, but you can adjust your browser settings to decline cookies if you prefer. Please note that disabling certain cookies may affect the functionality of our website. You may also use tools such as your browser’s privacy settings or third-party opt-out mechanisms to manage your cookie preferences.
For more information on managing cookies, visit www.allaboutcookies.org.
GDPR Compliance
While Cornerstone Pakistan is based in Pakistan and primarily operates under Pakistani law, we recognize and respect the rights of individuals located in the European Union and European Economic Area under the General Data Protection Regulation (GDPR). Where applicable, we are committed to upholding the following principles:
Lawful Basis for Processing
We process personal data only where we have a lawful basis to do so, including where you have given explicit consent, where processing is necessary to fulfill a contractual obligation, or where we have a legitimate interest that does not override your rights.
Your GDPR Rights
If you are located in the EU or EEA, you have the following rights in addition to those listed above:
- Right to Erasure: You may request that we delete your personal data where it is no longer necessary for the purpose it was collected.
- Right to Restriction: You may request that we limit how we use your data in certain circumstances.
- Right to Portability: You may request a copy of your data in a structured, machine-readable format.
- Right to Object: You may object to the processing of your data where we rely on legitimate interests as our lawful basis.
- Right to Withdraw Consent, Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
Data Transfers
Where personal data is transferred outside the EU or EEA, we ensure appropriate safeguards are in place, including standard contractual clauses or equivalent protections, to maintain the security and integrity of your data.
Data Protection Officer
For GDPR-related enquiries or to exercise your rights under GDPR, please contact us at info@cornerstonepk.org. We will respond to all verified requests within 30 days.
Donor Agreement & Privacy
At Cornerstone Pakistan, our donors are the foundation of our mission. We handle all donor information with the utmost respect, care, and confidentiality. The following terms govern how we manage the relationship between our organization and those who generously support our work.
What We Collect From Donors
When you make a donation, we collect your name, contact information, donation amount, payment method details, and any communications you share with us. This information is used solely to process your contribution, issue receipts, and keep you informed about the impact of your support.
How Donations Are Used
Every contribution received by Cornerstone Pakistan is directed toward our humanitarian programs and operational needs. Our Finance Manager ensures rigorous oversight of all funds, with full accountability and transparent reporting. Donors may request a financial summary or impact report at any time by contacting us directly.
Donor Confidentiality
We do not share, sell, or disclose donor identities or giving histories to any external party without explicit consent, except where required by law. Anonymous donations are fully respected and recorded without personal identification.
Gift Conditions & Restrictions
If you wish to designate your donation for a specific program or purpose, please communicate this at the time of giving. We will make every reasonable effort to honour designated gifts. In cases where a specific program is discontinued or a restricted gift cannot be used as intended, we will contact you to discuss alternative allocation.
Receipts & Acknowledgement
All donors will receive a written acknowledgement of their contribution. Official donation receipts for tax or record purposes will be issued upon request.
Donor Rights
As a donor, you have the right to:
- Know how your donation is being used
- Receive honest and transparent communication about our programs and finances
- Request removal from our mailing list at any time
- Have your personal data handled in accordance with this Privacy Policy
- Ask questions and receive timely, respectful responses
Program Participant Agreement & Privacy
Cornerstone Pakistan is deeply committed to the dignity, safety, and privacy of every individual who participates in or benefits from our programs. The following outlines how we handle information related to program participants and beneficiaries.
Information Collected From Participants
In the course of delivering our programs, we may collect personal information, including names, household details, location data, health or vulnerability assessments, and other relevant information necessary to identify need and deliver appropriate support. This information is collected with the knowledge and consent of participants wherever possible and is treated with the highest degree of sensitivity.
Purpose of Collection
Program participant data is collected exclusively to assess eligibility, coordinate the delivery of aid, monitor program outcomes, and improve the quality and reach of our services. It is never used for commercial purposes or shared beyond what is operationally necessary.
Child Safeguarding
We are committed to the safety and protection of children in all our programs. Any information related to minors is handled with heightened care and in full compliance with child safeguarding principles. Staff and volunteers working with children are trained in safeguarding protocols and bound by strict codes of conduct.
Confidentiality of Beneficiary Data
Beneficiary information is accessible only to authorized staff directly involved in program delivery. We do not publish, display, or share personally identifiable beneficiary information in any public-facing materials without explicit, informed consent. Where images or stories are used for awareness or reporting purposes, consent is obtained in advance.
Data Retention for Program Records
Program participant records are retained for the period necessary to fulfill program objectives and meet reporting requirements with partners or funders. Upon conclusion of a program cycle, data is reviewed and securely disposed of in line with our data retention policy.
Third-Party Links
Our website may contain links to external websites or platforms. This Privacy Policy applies solely to Cornerstone Pakistan, and we are not responsible for the privacy practices of any third-party sites. We encourage you to review the privacy policies of any external sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or best practices. Any updates will be published on this page with a revised date. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please do not hesitate to reach out:
Cornerstone Pakistan House No. 108, Street No. 08, Sector F/48, Francis Town, Korangi 2½, Karachi, Pakistan 📧 info@cornerstonepk.org 📞 +92 346 2344829 | +92 344 2775492
Cornerstone Pakistan is committed to earning and maintaining the trust of every individual who supports or benefits from our mission. Your privacy matters to us, because people matter to us.
